To check how much free space you have, go to the Settings menu of your PlayStation 5 and then select Storage. Otherwise, the drive being too full could lead to performance issues. You should also make sure you have enough room on the console storage or M.2 SSD storage. You may also want to consider cleaning the internals as well if it looks dusty as the particles could be hindering the air flow needed to dissipate the heat.ĥ. Ideally, the system should have at least four inches of free space on all sides. If you believe that this is the case, then you can give your console more air space. The crashing or freezing issues could be related to the internal temperature of your PS5 getting too hot. If you do so, you will need to go through the rebuild database process the next time you start it up.Ĥ. If the console isn’t letting you shut it down, then you may need to unplug it from the power outlet. If the game isn’t responding to your button inputs, then you can try pressing and holding the power button of your PlayStation 5 or PlayStation 5 Digital Edition console to shut it down.ģ. Once you exit out, open it again to see if you are still encountering any crashing.Ģ. From there, move the cursor over to the Diablo IV icon and then press the Options button to open the pop-up window. You can do so by pressing and holding the PS button to open the home screen. For the first step, see if you are able to restart your game. If these keeps happening to you, then you can take a look at this guide from Seeking Tech to see how you can fix your issues.ġ. You may also see a CE-108255-1 error code pop-up on your console. The PlayStation 5 version of Diablo IV may occasionally crash and/or freeze.
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